Great spot for a quick stay, budget-friendly with super friendly staff, a tasty breakfast spread, and convenient location for dining out.

Handy location to a parish church.

All in all they offer brilliant service. Rooms are spotless with double bed, 40 inch TV which is a nice and cocktails-asked at Bar for cocktails, food is delicious. It has very nice employees. The location is great and easy, 2 km from Wensum Local Nature Reserve.

The updated and tidy rooms with great air conditioning made for a comfortable stay, and the friendly staff made me feel at home.

Breakfast with veggie sausages.

The venue's position was central.

No.

The rooms are fairly quiet with good air conditioning, and the staff were friendly and helpful.

Terrible location based on Industrial Estate, and too far away from Norwich center. Rooms very tired - We had Mancroft Suite Room 35 - Very Dissapointing - Club bar constant football on TV's, watched by staying building contractors/louts swearing, and shouting at the screens. Arts Restaurant decor poor, and overpriced along with the quality of the fair on offer very poor, and well below average for the ridiculous prices ie: 8oz steak, half a tomato, a musroom, and fries £19.75! - Bar snack ie: club sandwich £10.75!/drink prices extortionate ie: can of Pesi Max £2.25 served in a can! Swimming pool tiny ie: 6 persons max - All in all, a terrible experience for both my wife, and I for our special break visiting friends.

This Hotel seriously need a wake up call, albeit the staff seemed very pleasant, and were constantly apologising to guests for one thing, or another. We asked for some extra pillows that arrived with no pillow cases as they never had any!

The location was great and the room was fairly clean.

Delicious breakfast options available upon request, tasty dishes served at a convenient central location close to attractions.

the staff were helpful in particular the breakfast staff

some parts of the hotel look in need of refurbishment, also the book and pay in in advance arrangement via Booked.net meant that we missed one night due to the snow and could not alter this

very disappointed in standard of room for the price paid. overpriced bar with no atmosphere. breakfast room staff not very interested in guests. buffet style breakfast items barely warm. would not stay in this hotel again.

The restaurant provided us with a nice lunch, our room was comfortable with a clean private bathroom, and we enjoyed the pool; the service, including the check-in process, was fantastic.

It was pleasant.

Convience of the lifts.

The room was clean and comfortable, room service was prompt and very friendly. All the staff took the time to say hello in the morning and they were happy to help in anyway, little things like ordering us a cab and giving my friend a toothbrush goes along way. A free breakfast was also provided for me and my partner even though our reservation excluded this.